Passengers on a flight erupt in a frenzy when they find out they have to take a detour in this clip from Season 2, Episode 14.

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In Airline, cameras follow the pilots, flight attendants and airport employees of Southwest Airlines, capturing passenger outbursts and heartwarming stories as well as the interactions among the crew and staff.

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39 thoughts on “Passengers ENRAGED When Flight Needs to Take Detour | Airline | A&E”
  1. When they were an hour late getting to Islip, it's not like they were too late to catch their connecting flights from Islip to Heathrow or Honolulu.

  2. “I just spent the last hour crying over my ears popping” girlfriend, how old are you? Please kindly grow tf up

  3. This is just like fighting with fast food workers. The decisions are made well above them and aren't paid enough for what they deal with. They are just making their jobs harder and stressing themselves out for nothing. Having a bad attitude won't help or chance anything for the better. Be kind and if you can't say something nice, don't say anything at all.

  4. Just spitballing here – Why can't customer service just agree with people? I'd say something like I so agree with you. I would be upset also. I feel terrible about this delay. We are getting you to your destination. I wish it could be the original way as planned. My apologies to you. So very sorry.

    You NEVER hear them apologize.

    Don't forget as well, this is Southwest airlines. A low cost airline where you don't even get an assigned seat nor food. So they're probably the cheapest or were at the time.

  5. The pilot probably saw that he had to transport a yellow-shirted Snorlax and made a detour to the nearest refuelling station to top the tanks up. Either that or he was hoping Ash would find the poke`flute by the time he landed, putting Snorlax to sleep so that he could be safely stowed in the cargo hold before take off. Snorlax easily becomes confused and lashes out in anger when awoken from his slumber. They are generally best left alone unless you plan on capturing them to add to your Pokedex.

  6. The plane was diverted how is that her fault. She said she's going to try to get everybody on a plane that night what else can she do. When dealing with airports it's best to show up early and be prepared to do a lot of waiting. Getting mad at somebody who has no control over the weather or anything else it's just ridiculous.

  7. Oh my god that middle aged woman does not know how to clear air pressure from her ears?!!! Just swallow lady thats it! Wow!

  8. They always act like its the desk persons fault and as if they can do something about it…😂😂😂

  9. They were complaining like little children over an hour delay and a stop. If an hour mattered that much you should have gone on a earlier flight.

  10. No one in this video was "enraged" as the headline says. They weren't pleased but they definitely weren't enraged.

  11. Always remember, if we didn’t see customers getting upset, there wouldn’t be a show!

  12. Read the small print on your tickets folks. The sirline can do what it wants pretty much and you just have to put up with it. Time for fastrail.

  13. Glad i don't travel anymore..people are a××holes…its all about ME ME ME..How about sitting back chilling out drink a beer and think about the things you do have and quit worrying about the small stuff..like being 1 hour late is a big deal…

  14. If you own a Limo Biz. You should plan ahead ! I drove for one and had to always "Plan Ahead " 🤔🙄😱😂

  15. This happened to me once, and it would have made me miss a connection. The airline rerouted me and I had to take an extra flight but I got there. I did not make a scene either.

  16. Yes, I have no idea how the scheduling of your crew or airplanes works or how FAA and Airport regulations work – can I please give you my unsolicited advice on how to run your business.

  17. “I went up. I went down. I went in. I went out. My ears were popping. What can I do? What CAN I do?” You can get a life, fool!

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